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You are here :  Home  ›  job opening list  ›  Job details

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Information

Service Technician - Southwest U.S. M/F

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Job details

General information

Société (logo)

Division

Take part in the Sustainability Industry!

Every day in 30 countries, we (8,000 people) create the sustainable solutions the world needs by inventing the technologies of tomorrow across the entire spectrum of industry: from metallurgy to advanced logistics, from cement plants to the tech industry, from the IoT to aerospace.


By Joining Fives, you'll become an entrepreneur who is involved in the design and management of the project from start to finish. Come and work with a group of passionate women and men, proud to be pioneers and above all proud to make the world move forward.
  

Reference number

2022-2549  

Job opening category

Standard

Country

United States

Location site

Fives Machining Systems Inc. - Hebron

Job location

Job location

America/Caribbean, USA, Kentucky, Hebron, KY

City and Zip code

41048

Job details

Job title

Service Technician - Southwest U.S. M/F

Job type

Permanent position

Job content

Accountability:

 

This position is responsible to provide various demonstration and service requirements on company and Non-Fives manufactured equipment in various locations under general instructions.


Scope and Responsibilities:

 

Essential duties include, but are not limited to the following:

 

·         Install, demonstrate, qualify, repair, or alter independently Fives machines (mechanically, electrically, and CNC) or associated equipment in customer's facilities. Perform these duties following verbal or written instructions given by Tech Support, Service Coordinator or Service Manager, or using information contained in drawings, service documentation, or other user documentation.

 

·         Operate machines and associated equipment in customer's facilities to demonstrate or qualify equipment, or observes qualification runs conducted by customer personnel. Assure that the machine accuracy and quality are in accordance with specifications.

 

·         Notify Tech Support or Service Coordinator when deviations from specifications occur, or when problems are encountered. Write complete service reports in accordance with procedures.

 

·         Instruct customer's personnel to operate, maintain and/or repair machines and equipment, emphasizing necessary safety precautions. Notify customer of any unsafe operating practices observed.

 

·         Provide input for the improvement and development of company products.

 

·         Maintain regular and predictable attendance.

 

·         Has the ability to work overtime and/or work on "off-shifts" as required by business needs.

 

·         Has the ability to work with and interact with other people on a routine basis.

 

·         "On the road" a majority of time visiting customers and/or vendors, both nationally and internationally.

Education and Experiences

Education/Certification:

 

·         Associate's degree (A.A) or equivalent; two to four years related experience and/or training; or equivalent combination or education and experience.

 

·         Valid Driver's License, Ability to obtain a passport and credit card.

 

·         May have to read and understand international print symbols.


Experience:

 

·         Ability to use general hand tools


Skills:

 

·         Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.   

 

·         A positive attitude, clean and neat appearance, and a willingness to converse in a positive, interactive way and a commitment to the highest quality of work must always be maintained in order that the Service function serves its customers effectively and efficiently, and as a sales tool for the Company's products and supports the Company's image of a quality supplier.

Applicant criteria

Job

  • Communication
  • Engineering
  • Process
  • Safety
  • Workshop


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