Business Development Manager

Fives Group / Fives MRO is a leading solutions provider in reliability-centered industrial maintenance and MRO services.

Summary:

Works independently to grow sales and profitability by adding new customer locations. Develops and implements a sales strategy for growing sales and profitability through identification of customer's needs and then delivers sales solutions to customers through appointments, needs analyses, presentations, and proposals.   Has ownership and responsibility for sales, profitability and total customer satisfaction for all new customer locations.

Responsibilities:

·         Meets sales objectives by dollar volume and profitability.
·         Develops growth plans for sales and profits by identifying new prospects and building pipeline of qualified accounts.
·         Maintains appropriate sales pipeline to achieve objectives.
·         Works independently to grow sales by developing business at new customer locations.
·         Presents Company services and value proposition to customer and customer groups.
·         Identifies and builds excellent relationships with key decision makers/executives within target customer account organizations.
·         Qualifies, probes and uncovers opportunities to deliver value to customers.
·         Develops effective customer needs analyses.
·         Coordinates with operations managers to develop business proposals that align services to be delivered with customer needs and expectations. Effectively communicates deliverables and value benefits to the customer’s key decision makers.
·         Develops, presents and delivers effective proposals based on customer needs that deliver value and solve their business needs using consultative selling methodology.
·         Ability to persuade decision makers of value presented in proposals and to close sales.
·         Has responsibility for customer satisfaction; investigates and resolves customer problems consistent with company service delivery philosophy.
·         Manages effective transition of new customers for on-going account maintenance and growth.
·         Prepares required reports of sales activity in the CRM and prepares expense reports.
·         Has a sustained record of sales achievement.
·         Has complete knowledge of organization's policies, products and/or services.
·         Estimates time and sales expenses expected and submits to management.
·         Analyzes records of present and past sales, trends and costs, estimated and realized revenue, administrative commitments, and obligations.
·         Interprets accounts, trends, competitive intelligence and records to management.
·         Ability to serve on committees or teams to develop large proposals.
·         Helps serve as a training resource for new sales employees

·         Bachelor’s Degree in Marketing, Business or related field and 8+ years of experience or equivalent combination of education and experience.

·         Minimum 8+ years documented track record in significant/complex consultative services-led sales engagements and multiparty negotiations with partners and Clients

·         Manufacturing industry knowledge

·         Able to negotiate contracts

·         Possesses a strong financial and business acumen

·         Strategic planning

·         Presentation skills

·         Excellent Communication skills

·         Problem solving